Last updated: January 2024

This Privacy Policy explains how Heat and Cool Brothers INC. (“the Company,” “We,” “Us,” or “Our”) collects, uses, and discloses your information when you use our services (“the Service”). By using our Service, you consent to the practices described in this policy.

Definitions

Account: A unique profile for accessing our Service.
Personal Data: Information identifying or relatable to an individual.
Service Provider: Third parties who assist with delivering or analyzing our Service.
Cookies: Small data files stored on your device for tracking and personalization.

Data Collection

Personal Data:

We may collect:
Contact information (e.g., name, email, phone, address).
Usage Data (e.g., IP address, browser type, visit duration).
Tracking Technologies:
We use cookies, web beacons, and similar tools to analyze usage and improve our Service. You can manage cookie preferences via browser settings, but some features may not work without cookies.

Use of Personal Data

Your data is used to:

• Provide, maintain, and improve our Service.
• Manage accounts and fulfill contracts.
• Communicate updates, offers, and information.
• Respond to your inquiries.
• Deliver personalized advertising.
• Analyze trends and Service performance.

Data Sharing

We may share your information with:

• Service Providers: For analytics, advertising, and payment processing.
• Affiliates and Business Partners: To offer related services or promotions.
• Legal Authorities: When required by law or to protect rights.

Retention and Deletion

We retain data only as long as necessary to fulfill legal, contractual, or business obligations. You can request deletion or correction of your data via your account settings or by contacting us directly.

Security

We use industry-standard methods to protect your data but cannot guarantee 100% security due to the inherent risks of online data transmission.

Children’s Privacy

We do not knowingly collect data from individuals under 13 years old. If you believe a child has shared personal data with us, please contact us to have it removed.

Third-Party Links

Our Service may contain links to external websites. We are not responsible for their privacy practices.

Changes to the Policy

We may update this policy periodically. Changes will be posted on this page, with prior notice for significant updates.

Contact Us

For questions or concerns, contact us via:

Email: info@heatandcoolbrothers.ca
Website: Heat and Cool Brothers Inc.
Phone: (416) 257-1666
Best,
The Heat and Cool Brothers Team.